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The Ops Crowd

Operations Consulting

“We have so many inbound leads we don’t know what to do with them!”

How The Ops Crowd went from a feast-or-famine pipeline to a calendar full of inbound sales calls, a 300% increase in monthly revenue, and projects booked months in advance.

+300%monthly revenue

The shift

From “doing marketing” to growing.

Before

Inconsistent Pipeline and Unclear Positioning

  • Struggled to consistently generate leads and sales calls for their business.
  • Working on a wide variety of different types of projects without clarity on market message and positioning.
  • “Feast or famine” in pipeline which sometimes led to compromising on the quality of projects they are working on.

After

300% Revenue Growth and More Leads Than They Can Handle

  • 300% increase in monthly revenue.
  • Calendar full of inbound sales calls — “…we have so many inbound leads we can’t take them all!”
  • Booked up with projects months in advance.
  • Increased prices and charging significantly more than before.
  • Never worrying about where the next deal is coming from.

Process

From Feast-or-Famine to a Predictable Pipeline

  1. 1

    Discovery, positioning, and PMF hypothesis.

  2. 2

    Foundational marketing assets — sales letter and case studies.

  3. 3

    Set up primary traffic sources.

  4. 4

    Sales strategy and pricing strategy, leading to a significant increase in closing percentage and average price per customer.

Conclusion

A Business That Runs on Inbound

By sharpening their positioning, building the right marketing assets, and turning on consistent traffic, The Ops Crowd transformed their business from feast-or-famine into a predictable inbound machine. They’re now booked months in advance, charging more, and choosing the work they actually want to do.

Eye-opening and helped us achieve a different (and better) way to grow. It led to a new channel for growth that we wouldn’t have had otherwise.

Charlotte Kitchman

CEO, The Ops Crowd

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